Webstore all products are showing SOLD OUT

Topic summary

Multiple users are experiencing an issue where products display as “SOLD OUT” on their Shopify storefronts despite having inventory available.

Initial Diagnosis:

  • The problem typically stems from inventory settings being set to zero or incorrectly configured
  • Each product variant has its own stock level that must be properly set with inventory tracking enabled

Standard Solution:

  • Add inventory quantities to product variants
  • Verify inventory tracking settings are configured correctly

Severe Case:
One user reports an extreme version of this bug during a major product launch:

  • Issue persists despite setting inventory to over 1 million units
  • “Enable purchase when inventory is sold out” option is already enabled
  • Location settings verified (single location properly configured)
  • User has resorted to creating 7 duplicate listings and rotating them every few hours as a workaround
  • Significant sales losses reported

Status: The discussion remains open with the severe case unresolved, seeking additional troubleshooting suggestions beyond standard inventory configuration fixes.

Summarized with AI on October 28. AI used: claude-sonnet-4-5-20250929.

Hi All, I am new to shopify , I recently created an online store and I am In a process to finalise it. But all my products in the online store are showing SOLD OUT. Any tips tricks.? Thank you.

Hey @Myconnect224 ,

Welcome to Shopify! :grinning_face_with_smiling_eyes:

If all your products in your Shopify store are showing as “SOLD OUT,” it’s likely due to inventory settings being set to zero or not configured correctly. Each product variant in Shopify has its own stock level, and if this is zero with inventory tracking enabled, it will appear as sold out.

Please add inventory and everything should get to normal. Let me know if you want us to do this for you, happy to help.

Cheers!
Shubham | Untechnickle

1 Like

Hey I’m having the same problem I don’t carnt seem to resolve the issue

I am having the SAMe SOLD OUT ISSUE! So My problem seems even more severe than everyone else’s that I have read. I have made 7 duplicate listings of the SAME product and I have had to keep rotating them every few hours just to get Shopify to NOT have the sold out issue. And ALL of the listings have over 1 million units, and All of them are set to “enable purchase when inventory is sold out.” I have also checked the location settings and I only have 1 location, and that location is the chosen one for shipping out products and the inventory at that location is set to 1 million units as well. I am at my witts end right now! I am in the middle of a HUGE product launch and the product keeps showing Sold Out! I have missed so many sales! Anyone have any other suggestions?