So i ran into a bit of a pickle with my store, I operate in UK and some parts of the EU. I found out that Shopify payments wont accept C*D/VAPE products so now I’m trying to find a third party gateway.
Problem is, that im just starting off and i am not a registered business. All gateways that I have found require business registration to open an account or allow registration just do not support C*D/VAPE.
I was wondering does anyone have any recommendations or solutions?
A tad annoying because I had someone try to check out yesterday, which would of been my first order now i had to put the site behind a password page again until i resolve this.
Thanks for outlining the situation you find yourself facing for your business here.
I’d first like to establish that we can’t give legal advice of any kind here, so it would be the responsibility of the merchant to ensure that it is legal for you to sell what you are selling where you are.
This line of products is not something we’d be able to provide support for ourselves here in Shopify where you are located, so our advice would be to try to find your own processor that integrates with Shopify and will allow CBD transactions.
Thank you, but unfortunately I have tried everything i could find. I need to be a registered business to use the Third Party merchants that you provide, which sucks as a starting business. Wondering if anyone has a trick up their sleave or dealt with a similar issue
Hey, I’ve been through almost the exact same situation — it’s super frustrating, especially when you’re just starting out and someone finally tries to place an order.
You’re right, Shopify Payments won’t touch CBD or vape, and most gateways do want you to be fully registered before you can even apply, which isn’t always realistic at the early stage.
One thing that worked for me was using a service called Wall ID. It’s a third-party payment gateway that actually supports CBD and vape stuff in the UK, and the nice part is they let you get started without needing an LTD or full registration straight away. It plugs into Shopify without too much hassle.
I set it up when I was still figuring things out and it’s been solid so far. They also have age verification and some built-in fraud protection, which helps cover those Shopify compliance boxes.
There’s also a blog that helped me make sense of all the UK-specific Shopify rules around this:
Hope this helps a bit. It’s a bit of a minefield at first, but once the payment stuff’s sorted, Shopify really does make the rest pretty smooth. Let me know if you want to chat about setup or anything. Good luck — your first sale will come through soon!
now i had to put the site behind a password page again until i resolve this.
