Don’t have an issue, but was wanting to know the protocol for reporting an issue if a Shopify endpoint fails and it is determined that the issue is on the side of Shopify?
Hi @kroegerr 
https://www.google.com/search?q=get+shopify+support > https://www.shopify.com/contact > in help center scroll down to “contact us” when prompted ask for a support advisor
Note: looks like they killed the https://help.shopify.com/en/support/topic-select/login-issue/contact/chat system to skip past all the chatbot bull
For developers with reproducible api issues https://community.shopify.dev
Partners go the partners dashboard and use the support page.
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