Which email host is best for a small online store?

Topic summary

A Shopify store owner is seeking recommendations for affordable email hosting to migrate from Gmail to a custom domain email.

Main Recommendations:

  • Zoho Mail: Highlighted as ideal for startups with a Forever Free plan (up to 5 users, 5GB storage each). Paid plans start at $1.50 AUD/user/month for growing businesses.

  • Google Workspace: Suggested for those familiar with Google’s ecosystem (Gmail, Meet, Docs, Calendar). More expensive at $9 USD/user/month but offers ease of use and integrated services.

Additional Context:
Both options support custom domain email setup with Shopify. The discussion emphasizes that custom email addresses enhance professionalism and customer trust. Resources on brand strategy and identity building were also shared to support overall business development.

The thread remains open for additional recommendations from other community members.

Summarized with AI on October 26. AI used: claude-sonnet-4-5-20250929.

Hi there, I want to migrate away from a gmail email to a hosted email with my store name.

What email hosts are you guys recommending, Zoho? Namecheap?

I would be grateful for any recommendations that are not too expensive! haha

Thank you. Which email host is best for a small online store?

Hi, @YuNick .

For businesses that are just starting out, Zoho Mail is a great option to consider. They have a Forever Free plan available, which allows you to have up to 5 users on your account with each having 5GB of storage. If your business grows out of the Forever Free plan and you require further features to support your organisation’s growth, their paid plans are reasonably priced and start at $1.50 AUD per user per month.

If you think Zoho Mail will suit your business’ needs, feel free to sign up with them and follow the step-by-step guide here, to help connect your email as hosted by Zoho Mail with your Shopify store.

Alternatively, another popular choice for email hosting is Google Workspace. A lot of business owners opt to host their custom email with Google for ease of use, as most of them are likely to already be familiar with using Gmail. Their plan starts at $9 USD per user per month however, so they do cost quite a lot more than Zoho’s offering. However, if you’re comfortable with Google’s range of services by now (including Google Meet, Google Docs, Google Calendar, etc.), then Google Workspace would be a great option as you’ll get to use the services you’re already familiar with. You can read more about Google Workspace on their help guide here.

Whichever service you decide to go with, it’s nice to see that you’re looking to set up a custom email address either way! It’s such a great way to allow your business to appear more professional, as well as to strengthen trust with prospective customers. If you’re looking to continue to build your business’ brand imagery, I recommend going through our resources linked below: