Hello, i would like to start by saying that I have this person emailing me name is “JamesShopifyPartner”, and he is saying this below
Dear Merchant,
This is an urgent reminder that your Shopify store remains flagged due to unresolved compliance issues. These critical problems need immediate attention to prevent severe disruptions to your business.
Key Issues Affecting Your Store:
- Suspension Risk: Your store is at high risk of being suspended, which could halt your operations and revenue.
- Security Threat: Malware detected on your site puts your customers and reputation in jeopardy.
- Visibility Loss: Your robots.txt file is blocking search engines, leading to reduced traffic and sales.
Why You Must Act Now:
- Protect Your Business: Resolve compliance issues to prevent suspension and protect your income.
- Secure Customer Trust: Eliminate malware to ensure a safe shopping experience.
- Boost Sales: Fix visibility issues to increase your store’s traffic and conversions.
Next Steps: Reply with “HELP” to get expert assistance immediately. Our experts are ready to resolve these issues and get your store back on track quickly.
Time is running out—take action now to secure your store’s future.
Best regards,
Shopify Support Team
I have 15 emails from him saying the same thing. i reply back what are you talking about and reply HELP like he ask. But nothing and was just emailed today and when i replied HELP was 2 days ago.
Does anyone know what he is saying? I am new and trying to get this figured out.