Why am I getting an 'Expected valid shop query parameter' error on Pinterest?

When I try to connect my Pinterest account to my Shopify account, I get the error

“Expected a valid shop query parameter”

What does this mean and how do I fix it?

Thank you

Hi, @thecravingpick .

Thank you for reaching out. I’m sorry your having difficulties connecting Pinterest to your Shopify store.

Can you please share a screenshot of the error you are receiving? This will allow me to determine whether Shopify can help with this. Pinterest is a third-party app that is supported by its own Support Team. Once I have a better idea of where this error is showing, I can suggest the next best step for you.

Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell?

Talk soon,

I tried on a desktop and after several tries, I was able to get my
accounts connected.

Thank you!

Hi, @thecravingpick .

That’s great to hear. Thank you for letting me know!

Take care,