Why am I not receiving results from my contact us form?

  • Hello!

When I sent a test message on my contact page I never received it… Do you know where I need to go to find those submissions?

Thank you,

Jake

Hi Jake,

If you set up a contact page using the template within Shopify, when the form is filled in and submitted it will be sent to the email address listed as the Sender email in Settings > Store details in your Shopify admin:

Is this an email address you have access to?