Ticket Id: 36300876, both of my stores are inactive and I’m not sure why.
Hi there, @Andrewj23 !
Welcome to the Community! Definitely a great place to gather some input regarding anything about the platform!
With such matters, we always recommend you reach out to our live support team for further assistance as we do not have access to back end information to assist with such an inquiry.
Since you already have an ongoing ticket with our team however, feel free to respond to this ticket directly to ask for more information on how best to move forward with this matter.