Hello,
I am currently setting up my dropshipping store and whilst completing a test order, I realised that the drop-down list of countries only shows the US, although I have added in EU countries as well. All shipping rates have been added in, so I am not sure why its now showing up.
How do I solve this?
Hello, @danielle-tk .
Thank you for reaching out and bringing this to our attention!
I understand that your store is only showing US for shipping even though you also have EU included in your shipping rates. Just to confirm, are you using any geolocation or third-party shipping apps on your store?
If you’ve already checked over your shipping zones and the issue continues to persist, then it looks like we’ll need to access your account in order to resolve this issue. While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit the Shopify Help Center and log in to your account to create a support request.
I’d love to know if our Support team can help you identify and resolve this issue. Keep me posted!
