Please can someone help as to why some products have the customer review stars but others dont
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@DDClub Hi I hope you are doing well.
The issue of some products showing customer review stars while others don’t is likely due to how your theme is coded. It could be caused by:
- Multiple product card layouts in your theme, where the review snippet isn’t included in all variations.
- The review app’s snippet not being properly added to certain product templates or layouts.
- Custom logic in your theme that affects how reviews are displayed for specific products.
If you are comfortable working with code, you can inspect your theme to identify and fix the issue. Otherwise, you may need the help of an expert developer to resolve it.
Hope this helps! 
Hello @DDClub
Thank you for submitting your query to the Shopify community. I’d be happy to assist you. Could you please provide the store URL and password (if it’s password-protected) so I can review and get back to you with an update?