You’re absolutely right — this kind of situation is a business killer, and it’s unacceptable that we’re left vulnerable under policies that clearly favor the customer, even when we do everything by the book. We shouldn’t stay silent about it. This isn’t just frustrating — it’s a pattern of exploitation driven by greed.
Chargebacks were intended to prevent fraud, not to punish honest sellers for customers’ indecisiveness or mood swings. When banks side with customers without holding them accountable — and still collect a fee from us — it’s clear who they’re really protecting. These aren’t neutral systems; they profit from these decisions.
We are legitimate businesses, not disposable service providers or easy targets. We need to start protesting these policies and calling for change — legal action, collective voices, petitions, whatever it takes. This system needs to be challenged. If we don’t push back, we’ll keep bleeding money and dignity under a broken system that treats small businesses like collateral damage.