Why aren't my policy links hidden in the new theme?

Store Design

Topic summary

A user disabled the “Show policy links” option in their theme settings, but the policy links remain visible on their storefront.

Issue Details:

  • The setting was unchecked in the theme customizer (confirmed via screenshot)
  • Policy links still appear in the footer despite the toggle being off
  • The problem persists on the live website

Proposed Solution:
A PageFly support representative suggested adding custom CSS code to force-hide the policy links:

  • Navigate to: Online Store → Theme → Edit code → Assets → Base.css
  • Add CSS rule: .footer-content__bottom { display: none !important; }

This workaround uses CSS to override the theme’s default behavior. The discussion remains open, awaiting confirmation whether this solution resolves the issue.

Summarized with AI on November 15. AI used: claude-sonnet-4-5-20250929.
1

Hi team, hope you guys are having a good day. I’ve hide the “show policy links” but it seems like did not reflect on my new theme, any ideas what happen?

Photo 1, I 've untick the show policy link

jasonthegrammy_0-1698141840740.png
jasonthegrammy_0-1698141840740.png1053×122 4.1 KB

Photo 2 : my website still remain the same

jasonthegrammy_1-1698141853830.png
jasonthegrammy_1-1698141853830.png822×619 8.25 KB

Website link below

Your Weekend Outfit – sundaysfit

2

Hi @jasonthegrammy @
This is Theodore from PageFly - Shopify Page Builder App.
For solving the problem about the Footer “Show Policy Links”, let’s try this solution:

Online Store ->Theme ->Edit code
Assets ->Base.css

.footer__content-bottom {
 
    display: none !important;
}

I’ll be so happy if my suggestion can help to solve your problem. If you have any further questions, please feel free to tell me.
Best regards,
Theodore | PageFly

1 Like