On our website we have a blogpost with a few videos playing which used to work perfectly, but now all of a sudden the videos just don’t show up on computer or mobile. We have the Revolution theme, and the videos are not Youtube-links. I can’t find anything about what might be the problem here.
Topic summary
A user reports that videos embedded in a blog post on their Shopify site have suddenly stopped displaying on both desktop and mobile devices. Key details:
- Theme: Revolution theme
- Video type: Not YouTube links (appears to be another format or hosting method)
- Previous status: Videos worked perfectly before
- Current issue: Videos no longer show up at all
Another user has offered to investigate the problem and requested:
- The site URL
- Password (if the site is password-protected)
The issue remains unresolved and is awaiting further diagnostic information.
Hi @BK-sweden1 ,
Please send your site and if your site is password protected, please send me the password. I will check it.