Why isn't my YouTube video playing on the Debut theme?

Shopify Discussion

Topic summary

  • Issue: A YouTube video embedded in the Debut theme stopped playing on itsthequestiongame.com. Symptoms included a buffering play button that wasn’t clickable.

  • Initial suggestions: One reply suspected the video URL was missing from the section. Another requested collaborator access to investigate.

  • Clarification: The site owner confirmed the video URL was correct and working, indicating a likely coding issue rather than a content/link problem.

  • Resolution: The site owner edited theme.js and restored video functionality.

  • Outcome: Problem resolved by fixing a JavaScript error in the theme. No further actions requested; thread closed in practice.

Summarized with AI on January 7. AI used: gpt-5.
1

My Youtube linked video stopped working on my debut theme. Does anyone know why? URL is itsthequestiongame.com

2

Hi @ITQG welcome to the Shopify Community,

I guess there is not video url in the given section.

Thanks

3

Hey @ITQG

To fix the problem i need the collaborator access to your store theme.

Thanks

4

The url link is correct and working. It seems like there is some sort of coding error because it the play button just buffers and is not clickable.

5

I fixed something in my theme.js and it is fixed now, thanks!