Why can't customers choose candle sizes on my craft theme site?

I just opened my shop next noticed i cannot access my variants I have a line up of candles in multiple sizes but customers cannot choose any.

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I am experiencing the same problem.

Edit: I just found out how to solve it! In the theme editor, go to the default product page. Then in the product information section you can add the variant picker.

4 Likes

I am having the same problem. I have tried the code options from other posts, and it is just not working. I have the two variants added in the product. But when viewing it in the website only the first option is available.

I am also using the Craft Theme.

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I am having the same problem. Just switched from debut to craft theme and customers can’t choose variants.

Well Update - Found the answer not where I expected at all.

https://help.shopify.com/en/manual/online-store/themes/theme-structure/theme-settings#variant-pills

Is this above link go to the section that say ‘variant pills’ and it gives an answer.

So, what I did. Went into the ‘Online Store’ and clicked ‘Customize’

As I had no idea on the navigation bar on the side where the ‘variant pills’ may be located. I navigated through my website till I got to the product that I needed to turn on the ‘variant’ option.

In the actual product listing, the navigation bar on the whole left hand side had a title listed ‘Product Information’ within this section I clicked on ‘Add Block’ and ‘Variant Picker’ was an option.

This gave me a navigation bar on the righthand right to choose between ‘Pills’ or ‘dropdown’

Also I noticed that it placed ‘Variant Picker’ at the bottom of the page. I personally prefer it towards the top. So hovering over ‘Variant Picker’ I clicked on the 6 dots and moved it up on the page.

Hope this helps other find where this is located :slightly_smiling_face:

7 Likes

I’m having the same problem. I have tried all the suggestions in this post, but the menu is still not appearing. My assets folder only has theme-editor.js.

Please help.

Thank you so much!!

Yeah! Works perfectly! Thank you Belariossa!