Hello,
I have an issue of connecting to my storepage.
When I try to access, it displays the general ‘This page is not available’ comment.
I’ve tried accessing the webpage by personal Shopify seller account as well as writing the address of my domain.
I am wondering whether this is my personal problem or the general shopify connection problem.
Hi there, @JFTFrance . Thanks so much for reaching out to the Shopify Community to let us know about your situation. I hope you’re doing well today.
There could be a few different things going on here, so I’m happy to take some time to assist you. Just so I can have a better idea of the error, is there a chance you can send a screenshot of the error in a follow up post?
There’s a chance that this is a cache/cookies error with your browser. I recommend trying to access your store from another device or browser to see if it works. I also recommend a cache/cookies clear of the browser you were using, too, to see if that resolves things.
I hope to hear back from you with that screenshot!
Hello,
Thank you for your kind response.
I checked up the site this morning again, and now it works fine fortunately.
I think there was a bit of technical connection issue.
Best,
Hey there, @JFTFrance ! Thanks for following up with me!
Thanks for the update on your store! Glad to hear that things sorted themselves out! There could’ve been some sort of disconnect somewhere, but as long as things are accessible now, we’re happy!
How have you been finding Shopify so far? How long have you been using the platform? I always love meeting new merchants and asking about their stores! If you’re open to it, feel free to drop your store URL here. I’d love to explore your brand!