Hello
I’m trying to log into my store in my MacBook in google chrome and it won’t let me on my phone it works fine and everything the problem here is that it doesn’t let me try update To a newer google chrome , this is what it says “ IF your most recent stores aren’t listed, reload the page or try again later” should I try another computer or like a tablet .
thanks for any advice
Hey @Jorgeruiz101 ,
I’ll be happy to help you out with this!
Are you still unable to access your Shopify Admin? Also, is this the only website that you’re having difficulty loading on Google Chrome at the moment?
Since we’re not currently experiencing any known issues impacting access to the Shopify Admin, I’d be curious to know if we can isolate what you’re seeing to your device or browser. Would you mind testing a few things for me?
Clear your cache and cookies - When you use a browser, like Chrome, it saves some information from websites in its cache and cookies. Clearing them fixes certain problems, like loading or formatting issues on sites.
Try an Incognito window.
Try another browser (e.g. Safari).
Try completing the same steps on your phone, using data rather than WiFi.
Looking forward to hearing how that goes!