When trying to ship something by UPS this message keeps popping up:
“There is an issue with this UPS account. Please contact shipping-ups@shopify.com for assistance.”
Can you please help me? I already sent 2 emails but I haven’t got any help yet.
UNF-ING BELIEVABLE. This happened to us and we are not getting any help.
Hi @LaurenGI @FiberCore ,
Have you tried contacting the support via chat? I hope you can get a solution from here: Shopify support.
We have tried, chat, phone, etc. Shopify says it’s UPS and UPS says it’s Shopify. Honestly, I think it’s UPS, but Shopify needs to fix it, not me.