Having not logged in for 3 months shopify asked me to reset my password.
This I did.
Now I find when I seemingly log in and make changes to my site there is no SAVE button available to me.
I cannot make any changes to the site.
Help please Anne
1 Like
Hi @Miller25
Welcome to the Shopify Community, and also welcome back to Shopify after being away for 3 months!
I understand you are experiencing an issue where you cannot save changes to your store, as there is no save button available. I’d be happy to help you troubleshoot this.
When you say you are trying to make changes - which section of your Shopify admin are you trying to make changes in? Perhaps you mean products, pages, or even changes to your theme in the theme editor? Any extra info you can provide about the specific actions you are trying to do will be helpful. If you are comfortable sharing screenshots that would be helpful also!
To rule out any localized issues with your setup, I would recommend trying a few troubleshooting steps and then trying to save your work again:
- Ensure that your browser and device operating system are up to date.
- Clear your browser cache & cookies.
- Try using a private browsing window such as a Google Chrome ‘incognito’ window.
- Test this on a different browser or even a different device & network if possible.
- Install the Shopify mobile app and try using that to make the changes.
I had a look at the link you provided. I think your artwork is beautiful if I may say so! I especially love the painted oysters and the ‘5 mile road’ painting in particular. Your store is simplistic and clean, which I think helps to showcase your art and lets it speak for itself. Have you considered adding a Favicon to the store? Favicons are the small logos that appear when you open a new tab in a browser. They help to create a more polished-looking store when browsing, and can also enhance your store’s branding.