Why did my dynamic checkout button disappear on Debut theme?

Store Design

Topic summary

A Shopify store owner using the Debut theme found that their dynamic checkout button (“Buy it now”) suddenly disappeared from product pages, despite the setting being enabled.

Troubleshooting steps taken:

  • Initially suspected a recently installed app (VITAL+40) might be interfering, but disabling it didn’t resolve the issue
  • The button appeared normally for others viewing the site externally
  • On the owner’s side, the button space existed but remained empty on desktop, and showed only half-visible on mobile

Resolution:
The issue was isolated to browser-specific problems:

  • The button displayed correctly in incognito/private browsing mode
  • This indicated browser cache and cookies were causing the visibility issue
  • Clearing browser history and cookies resolved the problem
  • Other customers could see the button normally throughout

Note: A follow-up user (sara_123) reported experiencing a similar dynamic checkout button issue even after clearing cache and cookies, suggesting the problem may persist for some users.

Summarized with AI on November 8. AI used: claude-sonnet-4-5-20250929.
21

Hey @ongcheekoon7 ,

Welcome :slightly_smiling_face:

and happy that your problem has fixed! :slightly_smiling_face:

Best of luck.

22

Hi Dmwwebartisan, i had cleared cache and cookie on my device then got still issue.
Dymanic button not show