Why did my icon theme slideshow and mobile dropdown menu stop working?

Topic summary

Issue: A Shopify store’s homepage slideshow disappeared unexpectedly, and the mobile dropdown menu stopped functioning. Multiple users report experiencing identical problems with the same theme, which had worked properly for 3+ years without recent changes.

Root Cause: The slideshow element has display: none applied in the theme code, causing it to be hidden.

Solution Provided:

  1. Navigate to Online Store → Theme → Edit code
  2. Open the theme.liquid file
  3. Paste specific markup code before the </body> tag

Status: The original poster confirmed the suggested code fix resolved their issue. However, at least one other affected user reports the solution did not work for their site, indicating the problem may persist for some stores or require additional troubleshooting.

Summarized with AI on November 22. AI used: claude-sonnet-4-5-20250929.

Hello,

I checked my website today and my slideshow is missing. It was there yesterday. I did not make any changes to cause it to disappear. I deleted the slideshow and readded it, in hopes that it would trigger it’s reappearance. Also, my dropdown menu isn’t working on the mobile view. This was working the other day as well. www.etrechicboutique.com.

I am having the exact same issue with the same theme. It’s functioned for 3+ years but today the home page slideshow is missing, and the drop down menu’s aren’t working.

Hello @etrechicbtq

Your slideshow is display: none from the theme code

You can follow these steps:

  1. Go to Online Store->Theme->Edit code

  1. Open your theme.liquid file, paste the below code before

I hope the above is useful to you.

Kind & Best regards,
GemPages Support Team

Hello,

I’m not sure how it disappeared but your suggestion worked.

Thank you!

Hi there,

Im having this issue. I copied edited the code just now as you suggested, but it is still not showing. can you please help?

www.askkny.com