Why does a manual discount error occur in a checkout?

Shopify Discussion
,
1

Hello, i am getting this error on try apply a manual discount in a checkout, have some alternative for this?

Admin API - HTTP put on resource:

https://{MyDomain}.myshopify.com/admin/api/2022-07/checkouts/{checkoutId}.json

Body:

{
"checkout ": {
"applied_discount ": {
"amount ": “8.0990”,
"title ": "discount- test ",
"description ": "discount test ",
"value ": "80.99 ",
"value_type ": "fixed_amount ",
"non_applicable_reason ": null,
"applicable ": true,
"application_type ": “manual”
},
"token ": “My Checkout Id”
}
}

Error:

{
“errors”: “For access to web checkouts, contact support through your Partner Dashboard.”
}

2

Hi @CarlosSamuraiEx

Are you able to provide a screenshot of the error you’re seeing? It looks like you may be in a development store and in that case, you need to make sure you are applying your test orders with a Bogus Test gateway or by enabling “test mode” with your payment gateway.

Here’s our guide for testing orders in development stores.

Let me know how that goes!

3

Hello Ren, how are you? i’m trying apply discount on my gateway its a payment app, i already did this apply discount in other development store, but in another partner with success, but this no success in this store/partner.

error postman:

shopify error manual discount apply put.PNG
shopify error manual discount apply put.PNG952×463 36.7 KB

4

Hi @CarlosSamuraiEx ,

Thanks for clarifying where the error is occurring. As this falls outside of my particular scope, I would recommend posting in our Technical QA forums to reach fellow developers.

It may be worth reaching out to your partner in your previous development store where you found success with this as they could shed some light on the issue too. Best of luck!