There is an item in the cart of my shopify store even after I click checkout the cart page keeps reloading nothing happens
I have a payment gateway setup
Hello, @Printuser001 .
Are you still experiencing this issue? If so, can you please share with me a screenshot of the exact error you are seeing? Can you please try each of these local trouble shooting steps, to rule out any local device or browser issues.
- Clear your cache and cookies on your browser. After this, completely reboot the browser.
- Try on another web browser or an incognito window.
- When using incognito, if you are still experiencing a display issue, confirm you have disabled browser extensions as these can change how the pages look.
- Try another device or on the Shopify Mobile app.
- Try another internet connection (example, switch to a cellular network on a phone rather than wifi.)
- Ensure there are no pop ups being blocked in the web browser.
- Ensure you do not have any firewalls or pop up blockers enabled on the device
Let me know if this works for you, looking forward to your reply!