my Shopify store already I disabled re-captcha but still showing ( some time its display and some time not display i don’t understand what is problem) i want to disable all form Recaptcha in my store.
Hey @ParasMathuki007
I can see that you are wondering about completely removing all forms of reCAPTCHA from your store. I realize that sometimes it can be inconvenient to have to engage with them, but they are there for a very valid reason - they are intended to distinguish humans from machine input or bots, and are commonly used as a way of stopping spam and automated extraction of data from stores.
With that in mind, are you sure you want to remove them? We recommend that most merchants keep reCAPTCHA enabled, under most circumstances.
It sounds like you have already disabled the reCAPTCHA settings in the Online Store > Preferences > Spam Protection section of your Shopify admin, is that correct? And you are now wondering why it is still sometimes appearing, and sometimes not?
Even after disabling the reCAPTCHA settings explained above, our internal systems will still trigger a reCAPTCHA challenge if a form or comment is made more than 5 times from the same IP address in a short period of time. Please note that this a security feature and cannot be disabled.
Where exactly are you seeing the reCAPTCHA appear on your store? They would appear in a few different locations such as Customer Account Creation, Recovery and Login. They would also appear on forms including Newsletter Signups, Contact Forms, and Blog Comments.
If you are continuously testing it yourself from the same device, then it is possible that you are seeing the reCAPTCHA appear due to the 5+ attempts explained above. In normal circumstances, after you have disabled the spam protection customers would not see them unless they continuously tried to login or comment on a blog for example.
If you are interested in learning more, we have information here that you can check out. On a similar topic, did you know we also have a free Shopify made app called Fraud Filter? It can help provide an additional layer of protection to help you fight fraud and avoid chargebacks.
how to make it appear on the same page, without reloading the page?