Why does text editing on my online store keep glitching?

Topic summary

Text entry in a Shopify store editor is failing: attempts to add text “glitch” and no content appears. Several pages, including the Contact Us page, are showing as empty.

Scope and checks so far:

  • Affects multiple pages, not just one.
  • User has tried refreshing; no other troubleshooting steps or error messages reported.
  • Unclear whether the issue is local (user-side) or affects the whole store.

Latest update/action requested:

  • Another participant asked for direct links to the affected pages to investigate further.

Status:

  • No diagnosis or solution yet. Awaiting URLs to reproduce the problem. Key unknowns remain: root cause, whether it’s theme/editor-related, and whether the issue is store-wide or browser/device-specific.
Summarized with AI on January 10. AI used: gpt-5.

I’m currently trying to edit my shopify store, however I cannot add any text as it just glitches out and nothing shows up. Alot of my pages such as my Contact Us pages also has this simliar problem where there is nothing on the page. I don’t know if it’s just my side that’s glitching or the whole store. I’ve tried refreshing and everything. Could someone please help ASAP. Thanks so much.

Hi @NickyGZ ,

Can you provide link of those pages?