Why has my local pickup option disappeared from checkout?

[JaredLawler]

Previously had store pick up available and was working fine. for some reason though it has now disappeared from check out and can not see it anywhere? no option to select.

https://www.theporter.co/

I have doubled check that local pickup is available.

and it is selected as a physical product. not sure why it has stopped working? Any tips?

[Erin_1]

Hi @JaredLawler . I’m happy to look into this with you!

Have you made any recent changes to your locations? When did you first start noticing that the “local pickup” option had disappeared?

To start, one thing you can try is to disable and re-enable the setting This location offers pickup. You can follow these steps to do this:

1. Go to Settings > Shipping and delivery.
2. Click your location name under the Local Pickup area.
3. Uncheck the box that says This location offers pickup and save the changes.
4. Check the box again (so that the setting is selected) and save again.

When all of your settings are correct and local pick up still isn’t appearing, this will usually solve it. If this has worked, when you refresh the checkout it should show local pickup as an option again.

If it’s still not working correctly after that I would recommend trying these troubleshooting steps:

• Double check that you’ve disabled any pickup apps that were active on your store. You can check this by going to the Apps page in your Shopify Admin.
• Double check that your products are available at your pickup location. You can read more about assigning inventory to locations on this page.

Please let me know if you have any questions or if you’re still having trouble after trying those steps.