Hi, @asadghaliib .
Thank you for reaching out.
Can you explain what issues you are having or share a screenshot of the steps you are stuck at? Connecting your Facebook account is a bit of a process, and to help you the best, I need to know what issue you are having, and then I can give you the next best steps.
Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell?
Talk soon,
Pleasure to see your response
Dear
I m whenever I try to connect my facebook page with shopify store it shows an error like [ somthing went wrong]
So . Kindly fix it as soon as possible
Thanks
Hi, @asadghaliib .
Thank you for sharing that screenshot; that is very helpful!
We do not have any outages or issues reported with our Support Team, which likely means this is a local issue. Have you tried clearing your cache/cookies and browser history? That should help! If not, try on a different browser or device to see if you can connect with the Support Team.
Please let me know if these steps help you and allow you to reach our Support.
Take Care,
Hi
I did clear my cach and cookies
And logged in with a different devie
But the remains the same
Kindly help me solving my problem
I begging you for last two weeks 
Hi Emily,
Im trying also to get in touch with support however Im not sure why it keeps getting me back to Help Center link whenever I click the âContact Shopify Supportâ tab.
https://help.shopify.com/en/support/topic-select?shopDomain=lijodecor.myshopify.com
Hi, @rarai_s .
Thank you for reaching out! I am sorry your having trouble contacting our Support Team.
Are you able to log in? You do need to select a topic and then another topic before you will see options to contact Support. Let me know if that works for you!
Please let me know if you have any further questions! I would love to learn more about your business. What type of products do you sell?
Talk soon,
Aromeo and everyone else reading this. Itâs been 9 days since Shopify terminated my account and I have tried to talk to live Support Agent (bots), email support@shopify.com and billing@shopify.com all with no results to regain access to account or to get a refund. Today, I formally filed a complaint with FTC against Shopify and would like to file a class action lawsuit against them for unlawful termination of my account without prior notice. As a $148B business this lack of customer support is not only unprofessional, but entirely unacceptable. I urge each of you to file a complain with FTC at ReportFraud.ftc.gov. If youâre interested in filing a class action lawsuit against them, please message me.
