Why is Google unable to read my sitemap with 5000 products?

Hi,

I’ve been getting this error on Google for few months now.. been very patient, but it’s not getting fixed.

Sitemap could not be read

It’s only for one sitemap file sitemap_products_1.xml?from=7935195840749&to=7982560346349

The sitemap has 5000 products.

I can read the file easily when I put the URL on browser. Checked the xml file with other tools to validate it and seems to be fine.

Any solution to get this fixed? I’m missing out on pages being indexed.

Thanks for any advice in advance.

You can get all sitemap of the site by using this url your-store.myshopify.com/sitemap.xml

I know that, and it’s already submitted. But GSC is failing to fetch the mentioned portion.

I think, problem is in products sitemap url itself. sitemap url should be encoded. So instead of ‘?from=4512996851852&to=5213220176012’, it should be ‘?from=4512996851852&to=5213220176012’
Please check if it work for you
Thanks

Thanks mate.

But that didn’t help, tried it now.

Plus, it was able to read the other sitemap URL which had similar structure/encoding with no issues.

You should reach shopify support regarding this. There may be some issue from their side

I did. They said to check with Google.

I already started conversation on the google community: https://support.google.com/webmasters/thread/200100656/sitemap-could-not-be-read

Any update on this?

Did you sort this out? I am having the same issue and have been going in circles for weeks. Let me know what fixed it please!! :folded_hands:

Yes.. well, it just got resolved on its own after a while, it’s Google related thing. It takes time. could be months. Just let it go live you life- don’t go in circles.

haha, appreciate the reply. Hard to do when the whole of the Shopify Store has been de-indexed and manually submitting pages doesn’t even work. :sad_but_relieved_face: Glad yours was resolved tho!