Hi @thenightstand
This is Richard - CRO Expert at PageFly - Shopify Advanced Page Builder app.
I understand that experiencing low sales can be frustrating. I want to assure you that we are here to help you through this issue. I’d love to give you my suggestions as hereby:
HOME PAGE
1> Add favicon to your store
A favicon for your store can help customers recognize it and will make it stand out. Users can use favicons to easily recognize your site in a sea of open tabs. Also, they facilitate users’ ability to locate your store in their browser history. Customers are more likely to recognize your logo the next time they see it the more often they see your favicon.
2> Consider changing to different logo:
The current one seems big, and that doesn’t reflect your brand’s vibe. You could consider changing to the Wordmark logotype so it would be easier to market your brand name out into the world.
3> Make sure your hero banner is fully visible above the fold.
This is the “above the fold” area. It would be better for your web design if you can display your hero banner in its entirety when your audience visits your site.
4> Avoid using “Cut-out” product images
These product images are not-fully shown. Excellent product images encourage sales and help to establish the overall brand as professional, forward-thinking, and detail-oriented, which is crucial in the case of lifestyle products. Also, it gives clients the impression that their requirements are considered, which promotes customer loyalty.
5> Add more sections to the Home page
Here are some sections that you could consider adding to your Home Page
- Increase sales by emphasizing your featured products: when the homepage failed to adequately emphasize why the business and its products were unique, subjects quickly lost interest in the brand and were more likely to leave the site.
- Include social proof/testimonials on your homepage to boost brand credibility.
- Add your brand’s story/feature to increase interaction.
6> Include direct links in the footer to the “Return Policy”.
Can the item be returned? was a common query from test participants regarding return policies and practices while making an online purchase. Do I have to foot the bill for return shipping? How much time do I have to return something? Does the shipment time count toward that deadline? The answers to these questions are frequently crucial to a user’s purchasing choice because they must have faith in their ability to return the goods if there is a problem and be reassured that the return process will be easy and uncomplicated.
PRODUCT PAGE
1> Include Both the User Rating Average and Number of Ratings
When it comes to online shopping, customer reviews are crucial. PageFly makes adding testimonials and product reviews to your page an ease.
2> Have at least 3-5 product images for all products to facilitate a visual evaluation
In practice, most product types require at least 5 product photographs — and practically none should have fewer than 3 — to honor a user’s intense concentration on product images and requirement to undertake a visual inspection of the product.
3> Display a minimum of 5-6 reviews by default, with the ability to “Load More”
As previously mentioned, reviews are extremely significant when making a “Buying” decision; hence, showing 5-6 reviews as defaults will not only increase your brand’s credibility, but will also keep the page responsive.
4> Add recently-viewed section
You might consider giving all users (including those who aren’t signed in) access to a history-based recently viewed things list, and allowing them to change it. For a variety of reasons, users may desire to revisit previously seen content.
For example, throughout both mobile and desktop testing, people frequently wanted to return to a product they’d seen before simply to reevaluate it after having looked at and rejected other options. Users will become bored and dissatisfied if it is too difficult to refind previously viewed things, and they may decide not to buy anything at all.
5> Add a cross-selling section:
Cross-selling is advantageous for a variety of reasons:
- There is no effect on the original purchase. Cross-selling after purchase allows customers to add more items to their cart without jeopardizing their original order’s conversion. There is no interruption to the customer’s original sales funnel
- The conversion rate has improved. Because buyers don’t have to enter their payment information again, one-click post-purchase upsells convert better.
Site Speed
Page speed is extremely crucial for both buyer’s experience and Google ranking, so you could consider Shopify themes made to help you boost Google page speed score for your store such as Blum, Refresh, Dawn…
Hope it helps and happy selling!
Warm regards,
Richard | PageFly