Why is my collection link failing to redirect in my online store?

Shopify Discussion

Topic summary

A user is experiencing an issue with a collection link in their Shopify store’s column slider that fails to redirect properly.

Key Details:

  • The collection link displays but doesn’t navigate to the intended page
  • Desktop view only: The problem occurs exclusively on desktop; mobile version works correctly
  • Technical cause: A coding issue where the link is created but not properly covering the image and text elements

Current Status:

  • Issue identified as desktop-specific code problem
  • User confirmed the problematic area via screenshot
  • Discussion remains open with no resolution implemented yet
Summarized with AI on November 20. AI used: claude-sonnet-4-5-20250929.
1

i have problem with collection link, In my store i am using column slider, and also added collection link ,but the collection link is not working, its not redirect to any page ,could you please help me to find out the issue?

My store: https://maxima-kitchenware.myshopify.com/

password: [email removed]

2

Hi @geethajegan The issue in the coding side link is creating but link is not cover the image and text over the image so it will show the URL but won’t go anywhere.

3

actually in mobile version its working fine,in desktop view only its redirect to the page

4

@geethajegan You are talking about below screenshot? There is an issue in Desktop side code.

sandyparihar07_0-1682932898771.png
sandyparihar07_0-1682932898771.png1585×757 257 KB

5

yes sir