Main issue: Several stores see “SSL pending” on custom domains/subdomains, blocking checkout for at least one merchant. Most cases trace to DNS propagation delays (typically a few hours, up to 48–72 hours) or misconfigured DNS.
Primary causes highlighted:
Guidance provided:
Case updates:
Notes: Screenshots and external DNS check links are central to the troubleshooting. The thread remains open with some cases unresolved.
Hey, I’m having these same issues I’m not sure if I set it up correctly I’m confused on what I’m supposed to do.
I bought my domain thru 3rd party and I’m hoping you can help me? My domain is scandiconcept.com.au but it says SSL pending.
Thanks and regards
Hi there @Jason1234 !
Don from Shopify once again.
Thanks for sharing your query and your domain name with me here!
I had a look at the website you linked here and I can see the SSL cert is showing up there okay due to the secure lock icon in my browser.
It can sometimes take up to 48 hours for changes in DNS settings to fully propagate online in order to allow for the provision of security certs.
Can you tell me a bit more about your business and what you’re working on at the moment?
If you’re still working your way towards launching your store, our store launch checklist is a great resource to have on hand leading up to the big day.
In any case, let me know how we can be of service to you here!
Regards,
Don
Hi there I have the same issue and don’t know how to solve this i am just a beginner please help.
my website is inkies.pk
Dear Hawk
I am using Google Domain and
I am facing SSL Pending error. Please check my screen shot for Errors. Both google domain and Shopify Screen shots being shared here
Hey,I’m having these same issues. My redirect domain’s SSL is pending for a quite a long time, I tried all the solutions but it hasn’t changes. I’m using Hostinger’s domain for my site[www.eeriya.in
Let me know if you need any information but please recommend suggestions to take to resolve this.
Hi @MahekV ,
Thank you for reaching out to the Community!
After taking a closer look, it looks like your domain is correctly pointing to Shopify. Due to this, I’d encourage you to connect with our support team directly. This will us to get you authenticated, as we wouldn’t have access to any account details here through the Community. They will be able to take a closer look to ensure this gets resolved.
Please let me know if you have any other questions.
Alright thanks!
I was having the same issue, but your answers here helped me solve it. Thank you!
