I got the support at Crazy Domains to point the A records and the CNAME over to shopify. But its still showing the old NET or Maropost website. And it still says the SSL is pending after 48 hours?
The website is https://www.surfcollective.com.au/
When I check the DNS on a DNS website, I can see that it’s pointing to Shopify.
Please help as I need this site Live by Friday.
Thanks
Hi there @Ryan_Griff !
Thanks for sharing your query and your domain name with us here in the Shopify Community!
I checked it out from my location and can see that it’s leading to what appears to be a non-Shopify store still.
As you’ve updated the DNS records already and it has been more than 48 hours, I would advise you to reach out via our Help Centre here for account support.
There we’ll be able to take a closer look at your account with you securely and see what might be happening with this domain internally.
All the best!
Thanks Don,
It seems impossible to get personalised support from Shopify.
i clicked on the link and added the site that I want to get help for and it keeps showing the solutions page, (which I have already done)
Thanks anyway. I guess ill have to go back to woo commerce.