My shopify has been down since yesterday, this is the message I am getting:
Please help! I have important things to take care of.
I do know that we experienced brief downtime yesterday, June 17th; however, this has since been resolved. To check if we are experiencing any downtime in the future, please head to our Shopify Status page. If you are still experiencing this error that you have shared, then please try the following:
- Clear cache/cookies for your browser
- Try a different browser
- Try Google Chrome Incognito mode
- Try a different device
If the issue persists, then please reach out to Shopify Support for further assistance.
While we’re not able to provide account-specific support via the Shopify Community at this time, we’d be happy to continue assisting you through live chat, email, or callback. Please visit https://bit.ly/3cJkx8V and log in to your account to create a support request.
Since this is the next step I’ve marked this reply as the solution for the benefit of others who may discover this topic. Thanks!