I bought domain but after buying domain my store been inactive. When i try to open my store it says “this store is unavailable”. I bought sociillc.us and old domain is socii-llc.myshopify.com but both are not working.
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Hi there, @eneszfr !
Welcome to the Community! Definitely a great place to gather some input regarding anything about the platform!
With regards to your log in issue, please reach out to our live support team for further support. Once they verify your credentials, they can open up back end information and provide more information on why you are not able to access your store and provide the next best available steps.
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Hello @eneszfr ,
Greetings from flareAI app helping Shopify merchants get $6Million+ in sales from Google Search, on autopilot! I am Gina, and I am here to help.
Your Shopify store is showing the message “This store is unavailable”. This could be due to several reasons.
- Check the Shopify status page to see if there are any known issues. For this, go to https://www.shopifystatus.com page and see what it is telling.
- Verify that your Shopify account is active and in good standing. Log in to your Shopify admin dashboard to ensure that your account is not on hold, or that there are no billing issues or other account-related problems.
- Contact Shopify support if none of the above steps resolves the issue. They can help you troubleshoot the problem and get your store back online.
Hope this helps
Gina
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I tried 1. step and it says no problem and in 2. step same with 1. step don’t have any problem.So I write to 7/24 support and waiting answer. Thanks for helping.
Our pleasure, @eneszfr ! I am glad you were able to find some assistance regarding this matter. Our live support team will be able to assist you further regarding this matter.