Woke up this morning to discover that my store got deactivated. The storefront is also inaccessible. I got a message saying that my store is deactivated. I cannot even login to rectify anything.
Please help.
Woke up this morning to discover that my store got deactivated. The storefront is also inaccessible. I got a message saying that my store is deactivated. I cannot even login to rectify anything.
Please help.
Hello @charleschibueze !
I understand that this is frustrating. Have you received any messages from us regarding your store? Please do make sure to check your emails, as well as your spam/junk folders as some of our emails can sometimes end up there.
If you did receive communication there, the best next step would be to reply directly to that email as this would be the quickest way for us to be able to get back to you on this.
If not, please reach out to us through this link here so that we can take a closer look at your account. The reason that I am redirecting you is because at the moment, I am not able to look into your account information through the Shopify Community.
In the meantime, you can also see our FAQ with some of the potential reasons as to why your store may be unavailable.