Why is my online store deactivated unexpectedly?

My store is deactivated for no reason. My ticket is: 25923064. I have not received a response and I need a solution.

Hi @JoelHenriquez ,

Sorry to hear your store isn’t available right now. There could be a multitiude of reasons as to why this might be, it’s difficult to know why it’s happening without taking a closer look. I see you linked a ticket number which means you’re already speaking to someone in our support team about it. I saw someone has gotten back to you there. The best advice I can give you now is to continue that conversation in the ticket you have open already. From there, an advisor on our support team will be able to verify your details and take a deeper look as to what might be going on.