My Store Is Inactive .Please tell me what is the reason and please reopen my account
Hello @MuhmmadAhmad ,
I’m Gina - Product Manager at flareAI. flareAI has helped Shopify stores generating $5 million in sales from Google Search, on autopilot.
If it’s helpful to you, please let me know by giving it a like or marking it as a solution.
There are several reasons why your Shopify store might be inactive. Some possible causes include:
Your subscription may have expired
Your account may have been suspended for violating Shopify’s terms of service
Your payment method may have been declined
Your domain may have expired
To reopen your store, you will need to address the issue that caused it to become inactive. If your subscription has expired, you will need to renew it.
If your account was suspended, you will need to contact Shopify support to find out why and resolve the issue. If your payment method was declined, you will need to update it. If your domain has expired, you will need to renew it.
You can also check your store email and see if you received any emails from Shopify. Check the Spam folder also.
If you are able to login to your store, check the notifications section if there are any issues that need to be resolved.
If you found the answer helpful consider supporting the Shopify Community by giving it a Like + Accept the solution.
Gina
flareAI