my shopify store doesn’t work
Hi, @ernesstie !
Could you tell me a bit more about the issue you’re facing with your Shopify store? Are you unable to log into your account, or are you receiving an error when trying to access your store, or something else? Here are some help documents and posts that may be relevant:
- Logging in to Shopify · Shopify Help Center
- Solved: Unable to access my store. I cannot access my store after I log in to Shopify. - Shopify Community
I look forward to helping you further once I have some more information!
unable to log into my account, I don’t know what is the problem, here is a
screenshot for the problem.
Unable to log into my account
Hi, @ernesstie !
Thank you for getting back to me. I don’t see a screenshot attached to your message, could you try posting it again? In the meantime, I recommend clearing your cache and restarting your browser, and/or trying to log in using an incognito window. If trying those local troubleshooting steps doesn’t work, once I have your screenshot, I’ll do some more digging on what the issue might be.
Thanks!