Hi,
My Shopify store is suddenly unavailable, i don’t know why
Hi there, @liwei .
Welcome to the Shopify Community and thanks for reaching out.
Are you able to login to your Shopify admin and is this message appearing when viewing your storefront?
If so, I encourage you to contact our team via the Shopify Help Center by creating a support request. To speed up the process, I’ll share the steps for you below.
How to contact Shopify Support:
- Head over to the Shopify Help Center and log in to your account.
- Select Account from the topics provided.
- Select Logging In from the subtopics provided.
- Scroll down to Get Support to view our available support options.
Please let us know if you have additional questions or need help accessing the help center.