Why is my online store unavailable and how can I access my account?

Technical Q&A
1

My Store i have been running my shop for the past few months and then i can’t access my account right now. my shop is unavailable. please help me to access my account

2

Hi,

I recommend you to email directly to Shopify’s Merchant/Technical support. They should assist you with the issue!
Contact page link: https://help.shopify.com/en/questions#/contact/email

1 Like
3

Thank you sir,

btw did u know what is the reason of store unavailable?

1 Like
4

@Jeckma
Possibly a technical issue. Just send merchant support an email, they’ll look into it.

5

ejm6-store.myshopify.com this is my store but it is unavailable. please help me to open this