My shopify payout has been showing pending for the past 5 days and it has no expected payout date or anything and my customer has been waiting for their print on demand item please solve this quickly I need help
Hi, @Begotten .
Thank you for reaching out to the Shopify Community.
I understand you currently have a pending payout for about 5 days and are not able to see the expected payout date.
Transactions marked as Pending are for sales that you’ve made, but that haven’t been sent to your bank account yet. The Payout Date for pending transactions is an estimate only - though I understand you’re not able to see this. To confirm, do you see a Pending status next to orders that have been placed on your store?
Additionally, a payout might be pending due to issues with your bank account details, currency mismatch etc.
Could you also check your Shopify admin to see if there are any banner/error messages displayed? There is a possibility that there are verification documents that need to be submitted which may cause the Pending status on some of your payouts.
In order for our team to investigate this more closely, I recommend connecting with a support advisor via the Shopify Help Center.
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