Why is my Star WiFi Printer TSP143iiiw constantly losing connection?

What they do not say:

Only used 2.4 Wi-Fi (1997)

Does not stay connected, loses connection every few minutes

Even when connected will only print when it wants

Even with access point a few feet away

Shopify tech support useless

Star tech support tried but could not help

Called in local tech support $360 out of pocket; no luck as well

After weeks I gave up and out of pocket purchased a BlueTooth printer, it worked right out the box. Only been a day but hopefull.

Shopify website makes you think they are out of BoothTooth printers, not true just out of Black units. They have White units.

Good luck trying to return this defective printer. They keep you trouble shooting until you return time is up.