Anyone else having the hated problem where shopify does an update and printers stop working again? I have 4 stores all different in different locations using shopify POS. There must have been another surprise update again. over the last couple weeks my printers all disappeared randomly. Except I replaced one with a brand new one a couple days ago and no problems since. Hmmm… Looks to be a firmware issue.
But if your having this problem a small work around, is turn on the printer and back on. Then go to settings and setup hardware again. It wont appear the first time but seems to the second time i do setup hardware again. So far we do this about 40 times a day. My guess is Shopify discontinued supporting older models again but didnt really say anything. I know this happened last year. Ive called support they recommended I look at other Point of sales systems.
My background is in IT though and I love a challenge. Recommending to look at another Point of Sales system is not a very good business model though.