HI When i try to close my shopify store it says Invoice Payment failed:insufficient funds. i need to close the store ca someone help me
Hi, @ForcedApparel .
Thank you for reaching out. I’m sorry to hear you are closing your Shopify store.
What payment method are you trying to use when you checkout? Do you have an outstanding bill to pay? Can you share a screenshot of the page with the error on it? Please blur out any personal information if you need to.
Talk soon,
The problem is I don’t have money on my card and I want to close the store. It try’s to take money but there is none on the card. It says we will try another day and another day. Will it automatically close then?
Hi, @ForcedApparel .
If you have an outstanding bill, you will need to make sure you pay your outstanding charges, or you will receive a bill after deactivating your store.
Please let me know if you have any further questions!