So I have my website up and going and I am planning on switching the domain today to make it go live but the past few days it seems that I am having this problem where sometimes you are able to add to cart whatever quantity you wanted so lets say they selected “5” of an item they hit add to cart and it only adds 1 of that item. Other times you can click add “5” of an item to add to cart and it will add 5 of that item to the cart. We do offer local delivery and it seems whenever you click on a product and it shows a notification under the quantity section about the address of my business and how local delivery is available then whatever quantity the person chooses goes into the cart and all is well. Whenever it does not show that notification seems like no matter what quantity you choose it only ends up adding 1 of the item. I have tested this on many products, different logins, and it seems to be completely random. It will do it on and off on the same product in multiple different sessions. Seems to be all across the board with all products too. It normally wouldn’t be a huge deal but it is a wholesale website and my customers aren’t going to want to add things to the cart just to get done ordering and go back and manually edit all the quantities again. If anyone has any information please let me know. I have about 4 apps on my website and have disabled all of them to see if that changes anything and it still seems to do it randomly.
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Thanks for your good question.
Please share your site URL,
I will check out the issue and provide you a solution here.
If you need to make an account to log in and view any information let me know I will accept your account creation so you can view whatever needed.
@Ianfrichter
I have seen your Store, As you have hidden add to cart button and icon.
What’s the exact issue.
Ok i will create an account.
okay. Put whatever information you want and add whatever attachment for the tax id form when it pops up i will accept it and it will send you an email to set a password
@Ianfrichter
Provide me any demo login detail so that i can login and check.
or provide me collaboration request
ok 1 sec i will make a demo login
Just private messaged you an account to log in with. Let me know if there is any problems with it logging in.
Didn’t happen to find anything huh?
Video below
Video attached
let me See what is the issue.
@Ianfrichter
it’s an js issue. have you changed anything by custom code, i think it would be reflecting,
let me know if you need to fix this issue.
Only thing i have done was add the slide cart app code into the theme code page i believe for it to boot up faster. if it needs to be taken off then we can scrap it
@Ianfrichter
Don’t worry , I will fix it.
@Ianfrichter
Major issues are from your App which is conflicting to the theme.js files
i have fixed all of them, kindly check once your Store
While increasing the quantity it will work.
Let me know if you need something more or if it’s not working.
Thank you.
i already happen the same issue, can you help me fix it , thanks
my add to cart can not work normally , could you help me fix it , thanks