I have a payout that I recieved yesterday for one single order. In the payout details it does not describe what order this payout is for. We have orders at this price often so identifing which order is being paid out is crucial to track payment status. I saw a payment scheduled for February 1st has the same situation with 2 new orders and no order number identified. Why is the order number not being applied in the payout details?
Topic summary
A merchant received a payout for a single order, but the payout details page does not display the associated order number. This creates tracking difficulties since multiple orders often have the same price point.
Key Issues:
- Payout details lack order number identification
- Problem affects multiple payouts (one received yesterday, another scheduled for February 1st)
- Makes it impossible to match specific payouts to their corresponding orders
Impact:
Without order numbers in payout details, the merchant cannot accurately track payment status for individual transactions—critical for proper accounting and reconciliation.
The discussion remains unresolved with no explanation provided for why order numbers are missing from the payout details interface.