I have international shipping set up on my shipping profile (for everywhere in the world). It isn’t charging international orders the shipping charge. I just had an order from Australia and they didn’t get the shipping charge. Why is that?
Hi, @2Fabs .
Thank you for reaching out! I’m sorry to hear your shipping isn’t charging your customers correctly. I would be happy to look into this for you.
Can you share a screenshot of the rates you currently have set up, and can you share your URL with me so I can test on my end? Once I have a better idea of how you have set up your shipping and rates, I can dig deeper into this for you.
Please let me know if you have any further questions. What type of products do you sell?