Hi, there, i have enabled in the ReCaptcha options in the Online Store > Preferences but the program doesnt appear, and every one, can register, bots includeed. Does anyone know why the reCaptcha doesnt works?
Thanks in advance!
Hi, @mpatsia .
Thank you for reaching out and bringing this to our attention.
If you’re using a Shopify-supported theme, then we’d be happy to take a closer look at your theme. While we’re unable to provide account-specific support via the Shopify Community, we’d be happy to continue assisting you through live chats. Please visit the Shopify Help Center and login to your account to create a support request.
That being said, if you’re using a third-party or custom theme, then we’d recommend getting support for your theme from the theme developers. If the theme developers don’t offer customization or troubleshooting support, then you can also consider hiring a developer to assist you with the theme. Should you need help finding a developer for your store, then we’ve got a directory of certified developers on Shopify Partners.
If you have any other questions on this topic, then don’t hesitate to let us know.