Why isn't tax showing up on my store's orders?

Shopify Discussion
1

Hello!

My store just went live and as I am filling orders, I notice that the tax charged for each order is $0.00. I already have my taxes set up in my settings and on each individual product so I am confused why is it not showing up on any of my orders. Thank you in advance!

2

Hi @OliviaRae ,

It has been a while since you have posted this and you might have figured this out already.

In any case, from our experience there are three possible causes as to why taxes are missing on your orders and invoices:

  • Country tax rate is not configured properly.
  • Product is not set as taxable.
  • Customer is set as tax-exempt.

Please, check more details in our article regarding missing tax on Shopify orders and invoices. I hope it helps!

  • Lenka from Sufio