Why isn't the color swatch showing on my product?

Topic summary

A user’s color swatches aren’t displaying correctly for one specific product, despite working properly on other products (like masks).

Root cause identified:

  • The product uses incorrect or ambiguous color codes (“rod” instead of “red”, “gra” instead of “green”)
  • This appears to be a browser language conversion error affecting how color names display on the site

Proposed solution:

  • Change the color codes to proper values for each variant
  • Testing confirmed that correcting the codes makes swatches appear properly

Current status:

  • The fix requires code customization
  • User asked where to make changes, but needs coding familiarity to implement the solution
  • Discussion remains open pending user’s ability to work with code
Summarized with AI on November 16. AI used: claude-sonnet-4-5-20250929.

hello,

Anyone know why the color swatch on this specific product here dont show like I have for the other product above with the masks?

link: www.mctasker.dk

Thanks

Hi,

I guess on that product you are settings for two variants the same color.

You can check on that product and set again the color you want for each variant.

Already checked was not that

Oh i see,

I duplicate check and see, the same you are using wrong color code:

rod → Is it red?

gra-> Is it green?

Then i tried change them and it show as like image bellow.

Or maybe when convert the color code from your language the browser was convert mistake.

Anyway, the issue here is cause the color name showing wrong when show on out site.

where can I change this in the code?

Do you familiar work with code?

To solved this issue need you understanding customize to code.